Salesforce Inc.
Company Snapshot
Company Overview
Salesforce, founded in 1999, is a prominent player in customer relationship management (CRM) technology, helping companies of all sizes and industries connect with their customers in the digital age. Their Customer 360 platform integrates sales, service, marketing, commerce, and IT teams by connecting customer data across various systems, apps, and devices. This unified view of customers enables teams to be more responsive, productive, and efficient, delivering personalized experiences across all channels. In addition, Salesforce’s integration of Slack provides a digital headquarters for companies, employees, governments, and stakeholders to collaborate effectively from anywhere.
Salesforce continuously invests in growth, particularly in generative AI across all products, aiming to transform how its customers engage with their clients. The company focuses on innovation that reinforces its place in the cloud computing industry, enabling businesses to thrive in a digital-first world.
Financial Highlights (FY 2024)
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Company's Business Segments
- Subscription and support : Sales, Service, Platform and Other, Marketing and Commerce, Integration and Analytics
- Professional services and other : Professional and advisory services for process mapping, Project management and Implementation services, Training services
Applications/End User Industries
- Automotive
- Communications
- Consumer Goods
- Education
- Financial Services
- Manufacturing
- Media
- Retail
- Technology
- Energy and Utilities
- Healthcare and Life Sciences
- Nonprofit
- Professional Services
- Public Sector
- Travel Hospitality and Transportation
