NUANCE COMMUNICATIONS INC.
Company Snapshot
Company Overview
Nuance Communications provides conversational and cognitive AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to people—amplifying human intelligence to increase productivity and security. The company operates its business under three reportable segments: Healthcare, Enterprise and Others. The Enterprise segment is engaged in understanding natural language processing and speech recognition and AI to offer automated customer solutions and services for mobile, voice, web and messaging channels. Solutions include intelligent engagement solutions; Engagement AI; Conversational AI and Security AI. Customers are mainly organizations across healthcare, telecom, financial services, retail and government. The company markets its solutions and technologies directly through its sales force, as well as through a network of resellers.
Company's Business Segments
- Healthcare AI solutions & services : This segment provides clinical solutions, diagnostic solutions, revenue integrity solutions, and care settings.
- Dragon consumer & enterprise : This segment provides cloud-based products, locally installed products, and business solutions.
Applications/End User Industries
- Healthcare
- Financial Services
- Telecom
- Retail
- Government
- Education
- Legal
- Social Services
