Global Healthcare Business Process Outsourcing (BPO) Market

Report Code: IFT298A

Publish Date: Dec 2023

Publisher: BCC Publishing

Category: Information Technology

Download Report Overview

30% Off

Limited Period Offer

CUSTOMIZE NOW

Explore Our Services

Already a member? Login to access this report free.

Report Highlights

This report represents an in-depth analysis of the global healthcare business process outsourcing (BPO) market by service, end users, and geography. The scope of the report includes an overview of the global market trends, with 2022 considered as the base year, as well as estimates for 2023 through 2028, with projections of CAGR in the forecast period.

Report Includes

  • An overview of the global market landscape related to the healthcare business process outsourcing (BPO)
  • In-depth analysis of global market trends, featuring historical revenue data for 2022, 2023, estimated figures for 2024, as well as forecasts for 2026, and 2028. This analysis includes projections of Compound Annual Growth Rates (CAGRs) spanning through 2028
  • Evaluation of the current market size and revenue growth prospects specific to healthcare business process outsourcing, accompanied by a comprehensive market share analysis categorized by service, end users, and geographical region.
  • Highlights of the current and future market potential and a detailed analysis of the regulatory framework and reimbursement scenarios
  • Review of patents, product pipeline, ESG trends, and emerging technologies related to healthcare business process outsourcing (BPO)
  • Market share analysis of the key companies of the industry and coverage of events like mergers & acquisitions, joint ventures, collaborations or partnerships, and other key market strategies and a relevant patent analysis
  • Detailed profiles of leading market participants, providing a descriptive overview of their respective businesses

Report Scope

The scope of this report is broad, covering several product areas. The individual product segments are presented in terms of market size and revenue trends. The revenue forecasts are explained in terms of the key market issues for that product segment and are projected through 2028.

The report also offers an in-depth analysis of the competitive landscape within the healthcare BPO market, focusing on key dynamics that drive success. It examines critical factors such as research and development capabilities, and the influence of ecosystems and partnerships. The report includes profiles of healthcare BPO manufacturers, providing valuable insights into their strategies and offerings. Additionally, the report assesses the impact of the COVID-19 pandemic on the market, considering the challenges and opportunities that have emerged as a result.

In this report, the global market of healthcare BPO has been segmented based on service type, end users, and geographical region. Based on service type, the healthcare BPO market has been categorized into provider outsourcing services, payer outsourcing services, and others. Based on end users, the healthcare BPO market has been categorized into healthcare providers, healthcare payers, and others. By geography, the market has been segmented into North America, Europe, Asia-Pacific, and Rest of the World. North America currently is the most dominant market for healthcare BPO.

The revenue forecasts from 2022 to 2028 are provided for all the segments in the healthcare BPO market, with estimated values derived from the revenue of vendors offering healthcare BPO.

Report Synopsis

Report Metrics Details
Base year considered 2022
Forecast period considered 2023-2028
Base year market size $151.9 billion
Market size forecast $259.5 billion
Growth rate CAGR of 9.7% for the forecast period of 2023-2028
Units considered $ Millions
Segments covered Service, End Users, and Region
Regions covered North America, Europe, Asia-Pacific, and Rest of the World (RoW)
Key Market Drivers
  • Growing concern for reducing healthcare cost.
  • Increasing complexity in healthcare operations.
  • Rising clinical process outsourcing.
Companies studied
ACCENTURECOGNIZANT
FLATWORLD SOLUTIONS INC.GEBBS
GENPACT LTD.IBM CORP.
INVENSIS TECHNOLOGIES PVT LTD.IQVIA INC.
SUTHERLANDWNS (HOLDINGS) LTD.
Need pricing for multiple titles, a complete report bundle, or something specially curated to fit your budget? EXPLORE OFFERS

Frequently Asked Questions (FAQs)

The market is projected to reach $259.5 billion by 2028, growing at a CAGR of 9.7%.
The key factors driving the market include the growing concern for reducing healthcare costs, increasing complexity in healthcare operations, and many others.
  • By Service Type.
  • By End Users.
  • By Region.
By Service Type, provider outsourcing services are expected to dominate the market by the end of 2028.
North America holds the highest share of the global market.

Analyst Credentials

BCC Research Team possesses expertise and experience in life and physical science domains. They specialize in offering valuable business insights, including industry analysis, competitor intelligence, strategic and financial analysis, and opportunity assessment. The team has in-depth knowledge of various sectors, including healthcare, biotechnology, pharmaceuticals, IT, automation, advanced materials, and energy. They are proficient in qualitative and quantitative market intelligence providing clients with actionable insights. With a vast understanding of the competitive landscape, the team can support clients in making data-driven decisions to help them achieve a competitive edge in their respective markets.

Let us assist you! Our analysts are ready to tailor this report to your specific need. Talk to Our Analyst

Table of Contents

All reports provided in PDF format. For shared licensing options (5+ Users), please call a representative at (+1) 781-489-7301 or contact us at info@bccresearch.com
Title/Chapter NamePagesMember Price
Full Report: Global Healthcare Business Process Outsourcing (BPO) Market62Free

Related Reports

AI in Epidemiology: Global Market Outlook

Published - May 2023 | Publisher - BCC Publishing | Code - IFT277A

This report presents an in-depth assessment of the global market outlook of the AI in epidemiology. The scope of the study includes the software and platforms that support ML tools needed for AI in epidemiology. It examines new and emerging market trends and opportunities, and an assessment of the macroeconomic factors affecting the AI in epidemiology market. The report also highlights major trends and challenges that affect the market and the vendor landscape. The report concludes with the company profiles of leading market participants and their offerings.

AI in Diabetes Management: Global Market Outlook

Published - Apr 2023 | Publisher - BCC Publishing | Code - IFT273A

This report presents an in-depth assessment of the global market outlook for artificial intelligence (AI) in diabetes management. The study includes AI in diabetes management care platforms and associated services. It covers the impact of macroeconomic factors affecting the global market for AI in diabetes management. The report examines emerging market trends, and underlying future opportunities in the market. The report concludes with the company profiles of leading market participants and their offerings in AI in diabetes management products, solutions and services.

Mobile Health (mHealth) Technologies and Global Markets

Published - Jun 2022 | Publisher - BCC Publishing | Code - HLC162C

The global market for mobile health (mHealth) technologies should grow from $55.4 billion in 2021 to $224.0 billion by 2026 with a compound annual growth rate (CAGR) of 32.2% for the period of 2021-2026.

Disaster Recovery as a Service (DRaaS): Asia-Pacific Markets

Published - Aug 2018 | Publisher - BCC Publishing | Code - IFT165A

Asia-Pacific market for Disaster Recovery as a Service (DRaaS) is expected to reach $2.1 billion by 2023 from $421.1 million in 2018 at a compound annual growth rate (CAGR) of 38.4% from 2018 to 2023.

Track the Latest Global Tariff Developments

In today's fast-paced global economy, tariffs are no longer static—they are dynamic levers shaped by geopolitical realignments, supply chain vulnerabilities, inflationary pressures, and sustainability-driven trade reforms. As governments worldwide recalibrate their trade strategies, businesses are left to navigate a maze of shifting rules, rising costs, and regulatory uncertainty.

Our analysis empowers you with real-time updates and in-depth expert analysis on all facets of global tariff activity. From new trade agreements and sanctions to abrupt tariff hikes and retaliatory duties, we monitor developments across borders, sectors, and industries—so you don't have to.

Whether it's the ongoing U.S.–China trade dynamics, the evolving EU Carbon Border Adjustment Mechanism (CBAM), or the emerging policies in India, ASEAN, and Latin America, we provide full-spectrum coverage. We also track multilateral trade negotiations, World Trade Organization (WTO) rulings, and sector-specific duty structures—ensuring you are always ahead of global trade shifts.

With our analysis, you can stay informed, identify risks, and confidently respond to tariff changes—no matter where you operate.

Ready to see what tariff means for your business?

Consult with our experts or request your custom Tariff Impact Brife today

Stay Informed, Stay Competitive

In today's interconnected and unpredictable global economy, staying ahead of tariff shifts is not just important—it's essential. BCC Research provides decision-makers with trusted, research-driven insights that turn uncertainty into opportunity.

Our in-depth market analysis and trade intelligence help you decode how tariff changes impact your specific sector—manufacturing, healthcare, technology, agriculture, or energy. We break down complex data into actionable knowledge through comprehensive reports, expert commentaries, and sector-focused forecasts.

Our analysis includes:

  • Thorough breakdowns of current and proposed tariff policies and how they affect regional and global trade flows.
  • Sector-specific implications, helping you understand the strategic impact on sourcing, pricing, and competitiveness.
  • Forward-looking insights to support risk management, planning, and response strategies for evolving trade conditions.

With BCC Research, you gain more than just information—you gain clarity and confidence to make well-informed decisions in a volatile trade environment.

Don't let tariffs catch you off guard—let our insights guide your strategy.

This is an Excel-only version of the report.

Report Includes

    Total Number of Tables in this Report: 34

  • Summary Table: Global Market for Healthcare BPO, by Region, Through 2028
  • Table 1: Global Market for Healthcare BPO, by Type of Service, Through 2028
  • Table 2: Global Market for Provider Outsourcing Services in Healthcare BPO, by Region, Through 2028
  • Table 3: Global Market for Payer Outsourcing Services in Healthcare BPO, by Region, Through 2028
  • Table 4: Global Market for Other Outsourcing Services in Healthcare BPO, by Region, Through 2028
  • Table 5: Global Market for Healthcare BPO, by End User, Through 2028
  • Table 6: Global Market for Healthcare BPO for Healthcare Provider End Users, by Region, Through 2028
  • Table 7: Global Market for Healthcare BPO for Healthcare Payer End Users, by Region, Through 2028
  • Table 8: Global Market for Healthcare BPO for Other End Users, by Region, Through 2028
  • Table 9: Global Market for Healthcare BPO, by Region, Through 2028
  • Table 10: North American Market for Healthcare BPO, by Type of Service, Through 2028
Sample Report

Recent Reports

Siemens: 360° Company Analysis

Published - Jun 2025 | Publisher - BCC Publishing | Code - IFT322A

The report discusses a 360° analysis of Siemens. It covers various aspects of Siemens, including products, business segments, history, distributors, and financial and strategic development.

Global Edge AI Market

Published - Jun 2025 | Publisher - BCC Publishing | Code - IFT310A

The global market for edge AI was valued at $8.7 billion in 2024 and is estimated to increase from $11.8 billion in 2025 to reach $56.8 billion by 2030, at a compound annual growth rate (CAGR) of 36.9% from 2025 through 2030.

Cloud Computing Technologies: A Global Outlook

Published - May 2025 | Publisher - Vijay Bang | Code - IFT178B

The global cloud computing market is expected to grow from $738.2 billion in 2025 and is projected to reach $1.6 trillion by the end of 2030, at a compound annual growth rate (CAGR) of 17.2% during the forecast period of 2025 to 2030.

Global Trading Card Games Market

Published - May 2025 | Publisher - Austin Samuel | Code - IFT318A

This report provides an overview of the global TCG market size and a detailed analysis of key market players, their product offerings, and strategic initiatives. Using 2024 as the base year, the report presents estimated market data for 2025 through 2030.

Wi-Fi 7: Global Markets to 2030

Published - Apr 2025 | Publisher - Masaratjahan Kudle | Code - IFT316A

This report provides an overview of the global Wi-Fi 7 market and analyses market trends. It includes global revenue ($ millions) for base year data of 2024, estimates for 2025, and projected CAGRs from 2025 through 2030. The report focuses on the major driving trends and challenges affecting the global Wi-Fi 7 market.

Top Trending Reports

Next-Generation Advanced Batteries: Global Markets

Published - May 2025 | Publisher - BCC Publishing | Code - FCB062B

The global market for next-generation advanced batteries is estimated to grow from $1.5 billion in 2024 to reach $5.3 billion by the end of 2029, at a compound annual growth rate (CAGR) of 28.5% from 2024 through 2029.

Global Pharmaceutical Drugs Industry: Competitive Landscape 2023

Published - May 2025 | Publisher - BCC Publishing | Code - PHM263B

This report discusses the global pharmaceutical drugs industry and its competitive landscape in terms of significant player market ranking and top pharmaceutical drugs. Company profiles of the top 50 pharmaceutical companies, innovative products and technologies, trends and market dynamics, competitive intelligence, and regional trends are well-researched and analyzed in this report.

Global Markets and Manufacturing Technologies for Protein Drugs

Published - Apr 2025 | Publisher - BCC Publishing | Code - BIO021G

The global protein drugs market is expected to grow from $441.7 billion in 2024 and is projected to reach $655.7 billion by the end of 2029, at a compound annual growth rate (CAGR) of 8.2% during the forecast period of 2024 to 2029.

Biologic Therapeutic Drugs: Technologies and Global Markets

Published - May 2025 | Publisher - BCC Publishing | Code - BIO079F

The global market for biologic therapeutic drugs is estimated to increase from $499.2 billion in 2024 to reach $794.5 billion by 2029, at a compound annual growth rate (CAGR) of 9.7% from 2024 through 2029.

Global Markets for Emerging Medical Device Technologies

Published - Mar 2025 | Publisher - BCC Publishing | Code - HLC191C

The global market for emerging medical devices is estimated to increase from $136.6 billion in 2024 to reach $223.9 billion by 2029, at a compound annual growth rate (CAGR) of 10.4% from 2024 through 2029.

Become A Member

BCC Research offers a comprehensive library of reports, granting members unlimited access to data, insights, and market intelligence for informed business decisions, while actively supporting members in their evolving journeys and prioritizing high-quality, relevant topics based on continuous engagement with the research community.

Find Out More

Custom Consulting

BCC Research emphasizes the importance of organizations leveraging highly customized market insights aligned with specific strategic business objectives through direct engagement with primary sources and proprietary forecasting models for profitable decision-making in maximizing growth opportunities and minimizing risks.

Customize Now

Scorecard

The Venture Scorecard provides commercialization offices and decision makers with expert analysis, offering strategic insights crucial for aligning objectives with market realities at various stages of commercializing new products or evaluating investment opportunities, from opportunity assessment to growth planning.

Find Out More

Innovation Spotlight

Our industry experts offer strategic guidance to maximize the market potential of commercialized products, patents, and IP by providing insights into market trends, competitive dynamics, and effective positioning, using the Innovation Spotlight service for enhanced exposure to thought leaders and the wider community.

Find Out More
Global Healthcare Business Process Outsourcing (BPO) Market
Sample Report